6 mistakes advisers make when onboarding new clients
![When a new client overused profanity in his conversations, it sent a warning signal to the team at Asset Planning Corp., who told their president, Paul K. Fain.
“I ignored the warnings,” Mr. Fain said.
After finding the client had unrealistic expectations of the firm, the relationship was terminated. Mr. Fain's firm now screens more thoroughly with phone and pre-introductory meeting questionnaires.](https://s32566.pcdn.co/wp-content/uploads/2019/10/FREE_111309998_PH_4_JGWKXRDDVVOY.jpg.optimal.jpg)
When a new client overused profanity in his conversations, it sent a warning signal to the team at Asset Planning Corp., who told their president, Paul K. Fain.
“I ignored the warnings,” Mr. Fain said.
After finding the client had unrealistic expectations of the firm, the relationship was terminated. Mr. Fain's firm now screens more thoroughly with phone and pre-introductory meeting questionnaires.