Regulation And Legislation

Finra taking an interest in wholesalers’ role in product sales

Finra's concerns over wholesalers include how well-trained the sales force is, what information they possess and the reasonable basis for suitability

Wholesalers, watch out.
Finra is taking a clear interest in wholesalers’ roles in the sale of products that clients — and sometimes brokers — do not fully understand.
The Financial Industry Regulatory Authority Inc.’s concerns over wholesalers include how well-trained the sales force is, what information they possess and the reasonable basis for suitability, said J. Bradley Bennett, executive vice president of enforcement at Finra. “In cases we’ve looked at, sometimes these products are so easy to sell because they promise more return with less risk. They’re easy to sell, and they take over the [broker-dealer’s] platform, and the firm doesn’t truly understand them at a base level. You’ll see investors holding [these products] in a way that is inconsistent with how the product was designed.”
Mr. Bennett made his comments this morning in Miami Beach, Fla., after speaking on a panel for the Securities Industry and Financial Markets Association’s compliance and legal-society annual seminar. He was quick to note that Finra does not have any enforcement cases immediately pending against wholesalers.
Wholesaling broker-dealers that distribute products such as mutual funds and nontraded real estate investment trusts are members of Finra.
“We want to understand if there is an information gap or a training gap” when it comes to wholesalers, Mr. Bennett said. “Wholesalers provide a lot of information on these products, and [a wholesaler] may be the first interaction” that brokers have with products, he said. “We just want to understand the process and where the information train is coming from,” Mr. Bennett said.
“This is what my case development team does,” he said. “They try to look around the corner and be ahead of the curve and get a better understanding of the [sales] process,” he said. “If we see, at the end, where investors don’t appear to understand the product, or the sales force doesn’t understand the product, the logical question to ask is: Why?”
In such a case, Finra would then look at the “information chain” of the product and see where specific information about the product came from, he said. And that would include the wholesalers.