Advisor Group launching new paperless onboarding technology

Advisor Group launching new paperless onboarding technology
Program hopes to give advisers a fully digital client experience on par with robos.
NOV 13, 2018

Advisor Group has new technology to equip the independent firms in its network — FSC Securities Corporation, Royal Alliance Associates, SagePoint Financial and Woodbury Financial — with digital client onboarding and account management. The firm says the new platform, eQuipt, brings together the typically disparate systems advisers use to open a new client account. EQuipt integrates the advisory platform, CRM and clearing platform into one digital portal. The technology, which the firm says will be available by year-end, comes preloaded with all the paperwork an adviser may need and automatically compiles each form into a single, digital application, regardless of account type. Multiple accounts within a single household can be opened and funded without repeating key entries or duplicating forms. This will not only save time, it will also reduce the potential for errors, said Advisor Group president of wealth management solutions Matthew Schlueter. "The system is built with all the modern checks and balances to ensure when that document goes to the client, it is fully complete," Mr. Schlueter said, comparing it to programs like TurboTax. The eQuipt platform works across both advisory and brokerage accounts and supports a range of funding options. Advisers can use eQuipt to collaborate with clients on the account-opening process, set up financial goals and provide an online portal for clients to track progress, creating a fully digital experience on par with that of the robo-advisers, Mr. Schlueter said. Several large firms and technology vendors are racing to provide advisers with completely paperless client onboarding processes. SigFig recently revealed a platform it built for Citizens Bank. Schwab is building its own technology for paperless onboarding on its brokerage platform and partnering with Orion Advisor Services and Envestnet Tamarac for advisers with multiple custodians. Tamarac is also partnering with TD Ameritrade Institutional. Advisor Group is offering eQuipt to all advisers working at one of its member firms, for no additional cost. Ed Obuchowski, Advisor Group chief technology officer, said the firm has a number of advantages over industry competitors when it comes to developing a digital wealth management platform for advisers. The former Schwab Advisor Services technology leader cited in particular "an intelligent approach towards build versus buy." (More: New Schwab adviser technology chief Andrew Salesky brings veteran pressure to his team) For example, Advisor Group turned to tech startups to assist with web design and workflows, and it worked closely with Envestnet and Pershing for the APIs, but it built all the integrations internally.

Latest News

Trump not planning to fire Powell, market tension eases
Trump not planning to fire Powell, market tension eases

Futures indicate stocks will build on Tuesday's rally.

From stocks and economy to their own finances, consumers are getting gloomier
From stocks and economy to their own finances, consumers are getting gloomier

Cost of living still tops concerns about negative impacts on personal finances

Women share investing strengths, asset preferences in new study
Women share investing strengths, asset preferences in new study

Financial advisors remain vital allies even as DIY investing grows

Trump vows to 'be nice' to China, slash tariffs
Trump vows to 'be nice' to China, slash tariffs

A trade deal would mean significant cut in tariffs but 'it wont be zero'.

Fed's Kugler warns of worse-than-expected impact of tariffs
Fed's Kugler warns of worse-than-expected impact of tariffs

Inflation, economic risk is greater than previously thought.

SPONSORED Compliance in real time: Technology's expanding role in RIA oversight

RIAs face rising regulatory pressure in 2025. Forward-looking firms are responding with embedded technology, not more paperwork.

SPONSORED Advisory firms confront crossroads amid historic wealth transfer

As inheritances are set to reshape client portfolios and next-gen heirs demand digital-first experiences, firms are retooling their wealth tech stacks and succession models in real time.