'Sallie, Sallie, Sallie!'

The Headhunter wonders why Sallie Krawcheck's departure registered as an earth shattering day in the history of the retail brokerage business.
OCT 03, 2011
“Sallie, Sallie, Sallie!!!” (picture Sarch whining, like Jan Brady complaining about Marcia all those years ago). The calls, texts and e-mails started coming on Tuesday night and lasted all day on Wednesday. “Did you hear about Sallie?” “What do you think about Sallie?” Every reporter wanted a comment and every Adviser and Manager wanted to talk about this before talking about anything else. And it was always “Sallie”, never “Krawcheck.” Is this big news because Ms. Krawcheck has somehow achieved first name recognition status like Madonna and Cher? Though Ms. Krawcheck had two separate stints running wealth management at Smith Barney, sandwiching her time as CFO at Citi (has anyone ever examined to what extent Citi's balance sheet became overleveraged during her time as CFO? But I digress.), many Merrill Advisers questioned her leadership abilities because she herself had never been a retail broker. That said, many also praised her ability to connect with top Advisers as well as large clients. And criticism of her never included her work ethic. There will be many articles over the next few weeks which will dissect her tenure at B of A. Maybe one day we will see a tell-all book about her career. What perplexes me is why some seem to think that this is an earth shattering day in the history of retail brokerage. One possibility is that Ms. Krawcheck was arguably the most powerful woman on Wall Street. In an industry where less than 20% of the Advisers are women, a woman had risen to the top of two of the most venerable names in the business. So, her departure, whether pushed or voluntary, is, of course, big news. But it won't matter next week. Next week, Merrill Lynch will still be part of Bank of America. Bank of America will still have mortgage woes which are keeping its stock below its supposed book value. And Merrill Lynch Advisers and their clients will still be reading about B of A's problems in the newspapers. You see, next week and for the foreseeable future, B of A's woes are a big story; the lawsuits are not being settled or adjudicated anytime soon. As one Merrill Adviser told me: “Sallie's leaving just gives my clients another thing to talk about which is not a positive, just like the lawsuits. Instead of spending all of my time helping my clients with solutions, they now think that part of the problem is the firm that I work for, the place where they have their money. And that sucks.”

Latest News

JPMorgan tells fintech firms to start paying for customer data
JPMorgan tells fintech firms to start paying for customer data

The move to charge data aggregators fees totaling hundreds of millions of dollars threatens to upend business models across the industry.

FINRA snapshot shows concentration in largest firms, coastal states
FINRA snapshot shows concentration in largest firms, coastal states

The latest snapshot report reveals large firms overwhelmingly account for branches and registrants as trend of net exits from FINRA continues.

Why advisors to divorcing couples shouldn't bet on who'll stay
Why advisors to divorcing couples shouldn't bet on who'll stay

Siding with the primary contact in a marriage might make sense at first, but having both parties' interests at heart could open a better way forward.

SEC spanks closed Osaic RIA for conflicts, over-charging clients on alternatives
SEC spanks closed Osaic RIA for conflicts, over-charging clients on alternatives

With more than $13 billion in assets, American Portfolios Advisors closed last October.

William Blair taps former Raymond James executive to lead investment management business
William Blair taps former Raymond James executive to lead investment management business

Robert D. Kendall brings decades of experience, including roles at DWS Americas and a former investment unit within Morgan Stanley, as he steps into a global leadership position.

SPONSORED How advisors can build for high-net-worth complexity

Orion's Tom Wilson on delivering coordinated, high-touch service in a world where returns alone no longer set you apart.

SPONSORED RILAs bring stability, growth during volatile markets

Barely a decade old, registered index-linked annuities have quickly surged in popularity, thanks to their unique blend of protection and growth potential—an appealing option for investors looking to chart a steadier course through today's choppy market waters, says Myles Lambert, Brighthouse Financial.