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3 Questions

Retiring baby boomers provide opportunity for advisers

As the baby boomers retire, there’s an opportunity for financial advisers who can not only help them plan for retirement, but also assist them with issues related to living in retirement, says Maddy Dychtwald, co-founder of consultancy Age Wave.

Keeping clients from overreacting

Advisers should be prepared to talk to their clients about such current issues as elections, tax legislation, inflation and crypto, says Jamie Hopkins of Carson Group. ‘Our job is to keep people calm in the face of a lot of noise.’

Market will sort out ESG funds

Greenwashing – funds claiming to be sustainable when they’re not – is a concern, but Joe Keefe of Impax Asset Management says as the market gets more data, it will learn to assess ESG funds and sort out those that aren’t what they claim to be.

Investing to eliminate gender-based violence

Gender-based violence around the world costs about $728 million a year in lost productivity, says Teresa Wells of Tiedemann Advisors, who outlines some approaches impact investors can use to combat that violence.

Expungement rule no longer works, says NASAA president

Removing customer disputes from brokers’ records should be an ‘extraordinary remedy,’ but the expungement rule no longer works and people are finding ways to get information removed, says new NASAA president Melanie Senter Lubin.

Infrastructure plan would significantly impact energy sector

A carbon-neutral energy mix by 2035 will be precarious as U.S. tries to add on renewable and alternative energy sources at the level needed to replace coal-fired plans, said Patrick Drum of Saturna Capital.

Pandemic underscores value of CRM

When Covid-19 emptied out offices, customer relationship management systems proved their worth by helping the newly remote workforce collaborate and keep up with what was going on, says Brian McLaughlin, CEO of CRM provider Redtail Technology.

Companies need to incorporate ESG because stakeholder capitalism is key

To attract investors in 2022, demonstrate commitment to seek long-term value and take all stakeholders and society at large into account, said Sarah Green-Vieux, Kindred’s chief impact officer.

Building digital experiences for clients

Financial advisers are looking for technology that helps them provide digital experiences for clients that facilitate their discussions with clients, says Michael Raneri of fintech platform AssetMark.

Don’t just throw more people at the problem

Advisory firms that are expanding often focus on hiring more people, but Matt Matrisian of AssetMark argues that they should also be assessing their systems and processes to deal with issues of scale and efficiency.