COVID-19 restrictions not affecting adviser service delivery, report finds

COVID-19 restrictions not affecting adviser service delivery, report finds
One in three advisers say they have not made any changes to client portfolios
APR 13, 2020

Almost two-thirds of RIAs and broker-dealer advisers — 64% — say that the restrictions put in place to thwart the spread of the coronavirus have not seriously disrupted their business.

According to a survey of 525 advisers in both channels, conducted by Boston-based research and consulting firm Practical Perspectives, most advisers are not making significant changes in how they manage assets or conduct business with clients. The survey, conducted from April 2 to 8, 2020, found that most advisers are confident in their continued ability to serve clients but have mixed expectations for the near-term performance of the equity markets and anticipate lower revenue and profitability.

While few advisers describe the mood of clients as panicked in relation to their investments, more than one in three advisers (37%) cited heightened concern among clients, while 46% indicate moderate concern.

The survey also found that 78% of advisers have reached out to clients and that 83% have made no more than minor changes in how they manage portfolios, including one in three who have not made any changes.

Overall, advisers listed more than 300 sources they relied on for value-add support related to managing the effects of the pandemic. The most frequently mentioned providers were First Trust and American Funds, followed by JPMorgan and BlackRock. Other sources included their broker-dealer, CNBC, Morningstar and the Wall Street Journal.

Latest News

Trump not planning to fire Powell, market tension eases
Trump not planning to fire Powell, market tension eases

Futures indicate stocks will build on Tuesday's rally.

From stocks and economy to their own finances, consumers are getting gloomier
From stocks and economy to their own finances, consumers are getting gloomier

Cost of living still tops concerns about negative impacts on personal finances

Women share investing strengths, asset preferences in new study
Women share investing strengths, asset preferences in new study

Financial advisors remain vital allies even as DIY investing grows

Trump vows to 'be nice' to China, slash tariffs
Trump vows to 'be nice' to China, slash tariffs

A trade deal would mean significant cut in tariffs but 'it wont be zero'.

Fed's Kugler warns of worse-than-expected impact of tariffs
Fed's Kugler warns of worse-than-expected impact of tariffs

Inflation, economic risk is greater than previously thought.

SPONSORED Compliance in real time: Technology's expanding role in RIA oversight

RIAs face rising regulatory pressure in 2025. Forward-looking firms are responding with embedded technology, not more paperwork.

SPONSORED Advisory firms confront crossroads amid historic wealth transfer

As inheritances are set to reshape client portfolios and next-gen heirs demand digital-first experiences, firms are retooling their wealth tech stacks and succession models in real time.